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- frequently asked -

Questions?

Everything about envelopes, worlds, delivery and subscriptions.

When does my envelope arrive?

Your envelope arrives at the start of every month. Subscribe by the 20th and your first one arrives at the start of the next month.

Where do you ship?

We ship worldwide.

Can I subscribe to several worlds?

Yes. Each world is its own subscription and arrives in its own envelope.

Can I pause or cancel?

You can cancel any time on the My subscription page, linked at the bottom of every page. Cancelling takes effect at the end of the period you've paid for: you still get every envelope you paid for, and you won't be charged again. Pausing isn't possible at the moment.

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